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FAQ's

We will try to answer your burning most questions here. If you do not see the answers to your question here feel free to call the store at 617-232-1147

Patient Room Deliveries are available at no charge and are generally done late afternoon.If a package is undeliverable the buyer will be refunded the full cost

Choose Deliver for a shipping method and fill out the patient/recipients name room number and the hospitals address on the customer form and the buyers information on the billing form.( you will find the hospitals address at the top of the form)

Deliveries cannot be made until patients are assigned a room 

Deliveries cannot be made to ICU or NICU